If your smart card PIN is blocked, you need to send the smart card to Pos Digicert by hand or via courier service to unblock your PIN.

Kindly fill up Media Return Form (download here) and submit/courier the complete form together with the smartcard to:

  • Pos Digicert Sdn Bhd (457608-K)
  • 8-3A-02, Star Central,
  • Lingkaran Cyberpoint Timur,
  • 63000 Cyberjaya,
  • Selangor Darul Ehsan.

(ATTN: APPLICATION TEAM)